Discovered that a Nortel application and Java 6.10 are not compatible on last Friday. Was asked how to identify Java version on workstations at the office, so I found this webpage of java versioning tools. Useful if you have no idea what version of Java you are running.
Logo linked from java.com without permission, feel free to email me to take the picture down if you find that link objectionable. (Just go get my email from the networksolutions.com WHOIS for my website.)
The finale to this story (discovered today) is that the “fix” for the customer with the Java issue is to upgrade their Business Communication Managers to release 4.0. Release 3.7 and prior are either Manufacturer Discontinued or End of Life. Nortel doesn’t write patches for MD products, and they won’t provide support for EOL products except on a Time & Expense basis for “system down” conditions. (I know, the last paragraph is probably way too technical, but /shrug.)
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I had a similar issue at work. I have 4 users that connect to a remote system with a java terminal app. 3 of them could connect just fine, the 4th not at all. Turns out 2 had Java 5.6, 1 had 6.0, and the non-functioning system had 5.8 which just didn’t like the app at all.