Nortel Tips from the Archive

One of the things that I’m occassionally asked (but never personally implemented) is:

“How do I forward my desk number at work to some other location when I’m not ask my desk?”

Enter Kris Guntzelman (who originally gave me the answer)

The feature you are looking for is indeed Remote Call Forwarding.  The FFC
(in LD 57) is RCFA (for activate) and RCFD (for deactivate).

HOWEVER, the set you are attempting to activate/deactivate the feature on
MUST have a Station Control Password (SCPW) programmed or else the system
won’t let you do it.

What I’ve got set up here is a DISA line that has an NCOS of 0 and is TLD
(that way the DISA can’t be exploited).  Once you dial in and you enter your
DISA password, you enter the FFC for RCFA, then the SCPW of the station you
wish to program, then the PRIME DN of that same phone.  You should now get
hit with stutter dialtone.  If you hit # now, the phone will be forwarded to
its last destination, otherwise enter the number (9 first if necessary) then
# when finished.

RCF follows all the same rules as regular CFW.  If your phone doesn’t have a
high enough NCOS to make the call w/o an acct code, it won’t work.

Of course, this is a toll fraud risk if not properly monitored and policed.  DISA as a whole is dangerous.  DISA (in this case) stands for Direct Inward System Access and is a means of providing remote users the ability to call in to your phone system and receive dial tone, which permits them to call another number (or an internal number) freely as if they were on your system.  The security you set on your DISA feature (TLD and NCOS 0 suggested above) determines what off-net dialing capabilities the DISA user will have.

Some companies provide a toll free number and a DISA access code to their remote/traveling users to permit them to use the company’s phone system to make long distance calls rather than acquiring calling cards or paying for cellphone roaming charges.  This was much more common in the last decade (or decade before that) when long distance costs were higher on cell or calling cards than it was to purchase a toll free number and pay for both the toll free and long distance charges from a central location.

Still, a worthwhile memorandum for the archives.

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