
Note to free users
Unfortunately, after offering a free product and a free service to millions of users for more than 10 year we are no longer able to do so. We would like to thank you for using SmartFTP and we hope to welcome you as a customer in the future. Thank you for your understanding.
Here’s my response
Note to SmartFTP Developers;
Unfortunately, after using your free product (but not your free service, whatever it may have been) for more than 8 years, I am no longer able to do so. I would like to thank you for supplying SmartFTP and am happy to replace you with an open source FTP client for my non-commercial needs. And, when I find myself in a position to recommend an FTP client for purchase, I will likely recommend that open source client over yours. Thank you for your understanding.
Hello FileZilla!
(For crying out loud, I’m not using FTP for mass site updates for commercial needs. My company’s web server which I manage is an in-house IIS installation, which does not require an FTP client to manage. Windows Explorer 4TW.)

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I like the Firefox plugin FireFTP– there are a lot of good FTP applications out there. (And, yes, just logging in via Explorer usually does the trick for me too.)